As a result of the Covid-19 pandemic, online sales have increased by 43% worldwide and retailers have become more focused on on-time deliveries. The biggest challenge most businesses face is meeting delivery deadlines.

Our world would be a perfect place if we could have packages delivered on time and never late. Unfortunately, we sometimes experience delays, damage, or faults with shipments. It can happen on a regular basis.

In response to these concerns, customers understandably become angry because they want to know why and when they will receive their packages or receive a refund. We can therefore conclude that dispatch delivery demands are increasing in efficiency, speed, and tracking. Courier dispatch is facing increased challenges as a result of this surge in demands.

Why are courier dispatch companies facing these challenges?

Logistic management involves a variety of responsibilities, such as managing fuel costs, seeking shorter routes, and optimizing fleet properties.

Vehicle Breakdown.

It is inevitable that vehicles will break down. When a single vehicle breaks down, customers will turn to your competitors, your drivers will lose productivity, your staff will feel inconvenienced, and your profits will suffer. The fleet industry is highly competitive, so you cannot afford unexpected breakdowns

Poor visibility.

A clear picture of where a shipment is at all times is essential for ensuring safe, timely delivery. Getting a clear view of the process can reduce the chances of damage to shipments, shipping delays, or the loss of shipments.

Lack of drivers

Delivery time is increased, efficiency is reduced, and customer service response times are delayed when courier agents and drivers are scarce. There is rarely a plan to handle peak delivery periods.

The effectiveness of routing software in dispatching couriers.

By failing to deliver packages accurately, driving downtime, and paying for fuel, courier companies lose money. With the right dispatch solution, operations can be managed more effectively. 

Here are some of the benefits of route planning software for courier dispatch.

A complete view of the process.

By optimizing and updating delivery routes, route optimization software leads to faster delivery and more effective communication.

Improved Management and Control

As you will be continuously monitored because of the software's predictive nature, all of your working orders will be tracked. Detection of delays leads to detection of missed deliveries. You will be able to solve real-time problems with this AI-enhanced logistics command & control solution.

Adaptability to growing fleets.

An intelligent and effective route optimization program can greatly improve efficiency. It makes precise predictions based on realistic statistical models. By focusing on what matters most, logistics companies can focus on growing.

Enhanced communication with staff.

Delivery performance is negatively affected by communication errors between dispatch managers and drivers. Using route optimization software, you can track delivery progress, customers, and route progress in real-time. Resource management can be made more efficient and accurate by using this system.

As a result of businesses expanding at a rapid rate, courier dispatch has become a complex endeavor. Instant notifications, same-day deliveries, and excellent customer service are becoming more and more popular.

With our high-performance route optimization software, we help logistics companies manage delivery operations on the ground more effectively. Delivery tracking can be performed in real-time with our software. As a result, operations are more efficient, and deliveries are made on time.

Using our route optimization solution we help logistic companies to minimize used vehicles on the road and reduce driving kilometers by approximately 22% while reducing the actual driving time by approximately 18%.

For a live demo of our route optimization software or GPS Tracking devices, please contact us so one of our experts can discuss your logistics needs with you. Your requirements will be discussed in detail during the call.